When will my order ship?

In stock orders ship within 5 business days of order placement.

Do you ship internationally?

We currently only offer shipping in the contiguous United States.

What is your return policy?

Returns are accepted within 30 days of order placement.

What if my order arrives damaged?

Email greetings@corador.com upon receipt and we will provide you with complimentary return shipping and send a replacement.

Can I cancel or alter my order once it’s been placed?

Orders that have not yet been shipped can be modified or cancelled by emailing greetings@corador.com. If your order has already been shipped, we can make changes through the return process.

What’s the best rug pad size for my rug?

Our preference is to start with a rug pad the same size as the rug and trim it down to 1-2" smaller once it's laid out.

How do I clean my rug and how often?

Regular vacuuming with your vacuum’s beater bar off is recommended. For immediate spills, blot with water and a towel. If needed, continue to blot with mild soapy water, followed by a mix of equal parts water and vinegar. Do not use oxygen cleaners on your rug. When you have your rug professionally cleaned, we suggest providing your rug cleaning professional with the fiber content and construction of your rug.

What can I do if my rug is shedding?

Shedding is normal and will subside with regular vacuuming. Occasionally, a loose fiber or “sprout” may surface on your rug–these can be trimmed with scissors.

Can I create a custom sized rug?

Absolutely. E-mail greetings@corador.com with your project and one of our designers will work with you to make it happen.

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